Terms & Conditions
Confirmation of booking
All bookings are made in good faith. Once we have received your booking, we will send you an invoice giving payment details. In most cases, we will require an advance deposit in order to hold your booking on a secure basis with the balance to be paid prior to your arrival in Nepal.
Arrangements may be cancelled at any time, but the cancellation should be communicated to us in writing. Since cancellation incurs administrative costs, we will retain any deposit paid and in addition, will apply cancellation charges as follows. We strongly advise that you have insurance cover against cancellation.
The period before departure within which written cancellation is received, and the sum of cancellation charge shown as a percentage of the package price:
More than 60 days: Deposit/Payment only
- 31-60 days: 50%
- 15-30 days: 75%
- Less than 15 days: 100%
Any unforeseen cost increases beyond our control will be passed on directly to the guest, whenever such increases occur. This could include (but is not limited to) such items as airfares, fuel costs, government taxes, currency exchange variations, etc.
In some cases, an increase might also be applicable if group numbers drop below the originally costed number.
Change of itinerary
We reserve the right to change or alter any itinerary at any time for reasons beyond our control. These could include but are not limited to adverse weather conditions, cancellation of flights or government restrictions in certain areas. Whenever we are forced to make such late changes, we will always endeavour to give guests as much advance notice as possible and to ensure that the alternate itinerary achieves, insofar as possible, the objectives of the original tour.